Satish Verghese Kurien

Global BPO Delivery Lead, BPO Services Management

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Satish Verghese is an experienced insurance business process executive with strong expertise and deep domain knowledge in general insurance / property & casualty processes.

In the BPO industry, vanilla back office transaction processing is passé. Satish understands this and dons the role of a change agent and a partner who transforms customer businesses to meet the ever-shifting customer demands, technology disruptions and rising costs. He helps them stay relevant in the constantly evolving market to maintain an edge over the competition. He is an expert in guiding transformation that enables organizations to move away from the traditional business models. Satish possesses deep understanding of the volatility of this transformation journey that covers areas like data analytics, automation or alternate pricing models.

Satish has 15 years of experience in managing insurance back office processes, spanning the entire value chain of policy and claims lifecycle.

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