MFX Announces a New Client, Work First Casualty Company

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Morristown, NJ — January 21, 2015 MFX — a leading provider of hosted IT applications and outsourcing solutions for the P&C (property and casualty) insurance industry — has announced that Work First Casualty Company has selected it to provide BPO (business process outsourcing) services.

“Work First Casualty is a well-respected provider of workers’ comp insurance,” said William Moss, MFX’s senior vice president of Sales and Marketing. “We offer extensive experience in BPO services for our carrier clients, and are pleased to welcome Work First Casualty to the group. We look forward to contributing to their growth.”
With assistance in unit stat reporting, as well as workers’ comp reporting for state and the National Council on Compensation Insurance, Work First will focus further on revenue generation by:

  • Offloading non-mission-critical back office functions
  • Reducing costs

“By outsourcing administrative tasks to MFX, Work First is able to focus our staff on producing revenue and improving service to our insureds,” said Jamie Madden, president of Work First Casualty. “Additionally, partnering with MFX has improved internal staff morale by offloading repetitive and time consuming tasks that pulled staff away from our goal of providing world class customer service.” 

About Work First Casualty

Work First Casualty Company is authorized to write workers’ compensation in forty states including the District of Columbia, and provides guaranteed cost and medium deductible workers’ compensation insurance exclusively to temporary staffing companies. The Company’s staffing industry specific loss prevention programs and industry leading claims management drive down claims costs and improve insureds’ operating performance. To learn more, visit www.workfirstcasualty.com

For more information, contact:Bruce Winterrowd, (630) 416-7594 bwinterrowd@workfirstcasualty.com

About MFX

MFX provides its commercial insurance clients with solutions for higher profitability through increased speed to market and resource efficiencies. Deep P&C expertise is woven into our full suite of systems integration, information technology and business process services capabilities, enabling our clients to operate faster and smarter in a complex business environment. www.mfxfairfax.com. For more information, contact: Diane Phillips, Director of Marketing, dephillips@mfxfairfax.com

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