MFX Business Operations Services Center at Roanoke, Virginia

ROANOKE, VA - July 13, 2017: MFX Services, a global specialist vertical system integrator and digital transformation leader for Insurance P&C industry, today announced its plan to open a new Business Operations Services Center in MFX’s Roanoke, Virginia delivery location. The center currently provides infrastructure and application services to MFX clients globally.

MFX has seen a growth in demand for business process outsourcing services in the core insurance operations area and has leveraged its global delivery locations to service those. This new center will add to the overall delivery capabilities in this space by providing an onshore option to service specific needs of the current and future client base. “We are seeing an increased interest from our current client and prospect base to evaluate the low cost US locations as potential option to move work from high cost US centers and offshore locations for operational efficiencies and balancing the geopolitical risks” said Sanjay Bhardwaj, EVP MFX Services.

“Roanoke has been ranked first in the Digital Cities Survey which is part of the Center for Digital Government’s Digital Communities program. The cities digital adoption helps MFX from a talent and client acquisition standpoint. Setting up our Business Operations Center in Virginia gives us a foothold into this region” said Vikram Gulati, CEO MFX Services. “Roanoke, Virginia is a great city with many positives: a thriving population of IT and engineering talent; a great place for our MFXians to conduct business operations. MFX’s new Business Operations Center reflects the Company’s strategy to broaden its Business process services to its P&C Insurance clients in the U.S.

About MFX Services

MFX is a fully-owned subsidiary of Quess Corp Limited, a step down subsidiary of USD 10+ billion Multinational Fairfax Financial Holdings. MFX is a specialist vertical system integrator for insurance industry and a leading provider of digital transformation services covering PaaS, Infrastructure, ADM, BPO, Analytics and GRC services. Headquartered in Morristown, NJ, MFX has additional locations and datacenters in Virginia, Texas, Toronto and multiple development centers in India. MFX provides critical support and business applications to the property and casualty insurance industry, processing more than $2.7 billion in insurance premiums annually for customers on its systems and supporting customers core insurance applications, infrastructure and business processes.

For more information, contact:

Sanjay Bhardwaj
EVP and global head of Sales and Marketing

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