ServiceNow – delivering Real service management

ServiceNow is changing the way people work. More and more Insurance companies are using cloud services to automate their IT landscapes. With cloud based IT services, companies have a cost-effective way to support wide range of processes with software applications which they do not operate themselves. In the IT service management market software as a service solutions (SaaS) have gained great significance. Key features of SaaS solutions are their flexibility and scalability.

One of the world’s fastest growing ITIL process management also the IT service management (ITSM), in this segment is ServiceNow. It has positioned itself as an Enterprise IT cloud provider. ServiceNow’s service management covers every department in the enterprise including Human resources, IT, facilities, field service and more. MFX has partnered with ServiceNow to deliver expert implementations in the Insurance industry where MFX has been one of the largest vertical systems integrator for the P&C Insurance carriers.